Managed IT Services
We operate and monitor your workstations, servers, networks and cloud services. Updates, backups and IT security are handled on schedule and documented.
Managed IT →Managed IT · Managed AI · Rhine-Neckar & across Germany
Your IT runs reliably. You focus on your business.
As a managed IT services provider, we take over the operation, security and further development of your IT for a fixed monthly price. Where it measurably eases your processes, we integrate AI applications into your existing systems. For companies with five or more workstations, based in the Rhine-Neckar metropolitan region with technicians all over Germany.
New: free AI potential analysis for your company →
- Fixed monthly price
- Contractually defined services
- Personal point of contact
- GDPR-compliant processes
The situation
Who takes care of IT in your company?
In many mid-sized companies, IT runs on the side. Management handles it personally, a tech-savvy employee steps in, or an external provider is only called once a system has already failed. That works until workstations come to a standstill and nobody can say for sure whether the backup will hold in an emergency.
At the same time, requirements keep growing. Cyber attacks increasingly hit smaller companies, customers and insurers ask for verifiable security measures, and artificial intelligence adds a topic for which there is hardly any time internally.
That is why we take responsibility for your day-to-day IT operations, with clearly described services, a fixed point of contact and a budget you know in advance.
Services
Our services at a glance
Managed AI
We analyse your business processes, implement suitable AI applications and run them for you, from an AI phone assistant to automated document processing.
Managed AI →IT experts for projects
For migrations, hardware rollouts or staff shortages, we deploy experienced IT specialists for as long as your project requires.
IT experts →Working together
How we start working together
Initial consultation
In about 30 minutes we discuss your situation and your requirements. Free of charge and without obligation.
IT inventory
We record hardware, network, licences, access and backups, and assess existing risks.
Proposal
You receive a written service description with a fixed price and a clearly defined scope.
Takeover
We document your IT environment, set up monitoring and take over operations according to an agreed schedule.
Your benefits
What you can expect from us as your IT service provider
- Predictable IT costsOngoing support for a fixed monthly price. Projects are quoted separately in advance.
- Binding agreementsScope of services and service hours are set out in the contract.
- Personal supportOne fixed point of contact who knows your environment.
- Preventive operationsMonitoring, patch management and tested backups reduce the risk of outages.
- IT and AI from one sourceAI applications are integrated into your infrastructure and operated to the same security standards.
- Full transparencyDocumentation, credentials and configurations remain your property.
Our clients
From craft businesses to corporate IT
Every industry places different demands on its IT. Choose your sector and see how we support companies like yours.
Roofing & roof renovation
Mobile devices for the building site, quotes straight from the survey and a phone assistant when everyone is up on the roof.
Solar installation
Reliably capture enquiries, create quotes faster and plan projects all the way to commissioning.
Plumbing & electrical installation
Take emergency calls, dispatch jobs and create inspection reports and invoices digitally.
Insulation & fire protection
Archive certificates and inspection records securely and evaluate tenders faster.
Plant engineering & electrical engineering
Powerful CAD workstations, structured technical documentation and remote access for field technicians.
Automotive industry
Experienced IT experts for projects, rollouts and operations under strict process requirements.
Tax consultancy
Secure client data, stable DATEV workstations and faster document capture with AI.
Recruitment agencies
Manage applicant data in line with the GDPR and automate incoming applications and scheduling.
Claims management
Create damage reports from photos and notes, check documents and keep an eye on deadlines.
IT companies & system integrators
Additional technicians during peak periods, support on behalf of the system integrator, and AI projects.
Banks & corporations
Experienced specialists for IT projects, migrations and rollouts under strict security requirements.
Your industry is not listed?
We support many other industries. Get in touch.
Contact us →Recommendations
Why our clients recommend us
Our clients recommend us to business partners, colleagues and friendly companies. For us, that is the greatest compliment. This is why they recommend us:
Reliable, every day
What we promise, we deliver. Appointments are kept, tasks get done, and you never have to chase us.
Cooperation without friction
We solve problems instead of debating responsibilities. Your fixed contact knows your company, listens and explains things clearly.
We grow together
When your company hires new staff, opens a new location or introduces AI, your IT grows with it. We accompany every one of these steps as a long-term partner.
Costs without surprises
Fixed monthly prices for support. Anything beyond that, we offer you in writing in advance.
We can help you in exactly the same way
What relieves our clients works in your company, too. Find out in a free initial consultation where we can support you fastest.
In practice
Three examples of how we take the load off companies
Managed IT
From recurring IT problems to operations that simply run
Starting point
Systems failed again and again, and problems were only noticed when employees could no longer work. Nobody had an overview of the state of the IT.
Solution
We took over support and set up continuous monitoring for servers, workstations and backups. Management receives a monthly report on system health, security updates, backups and IT security.
Result
Faults are detected and fixed before they hold up operations. Employees work undisturbed, and management sees in black and white every month how their IT is doing. The client is very satisfied.
Managed AI
From manual routine work to automated workflows with AI
Starting point
Many recurring office tasks were done by hand. That took time every day which was then missing for customers and the actual business.
Solution
In an AI potential analysis we identified the most time-consuming workflows. We then developed an AI assistant that handles these tasks automatically and is connected to the existing systems.
Result
The routine work now runs automatically in the background. The team gains time for tasks that really require experience and works noticeably more relaxed.
IT experts
Fewer tickets, fewer vulnerabilities: reinforcement for corporate IT
Starting point
Tickets were piling up in a corporation's IT department, and open security vulnerabilities could not be closed fast enough. The internal team was too small to handle both at once.
Solution
Our IT experts took over part of the ticket handling and worked through the vulnerabilities by priority, with updates, configuration changes and clean documentation. The work followed the corporation's processes and security requirements, in close coordination with the internal team.
Result
The ticket backlog was cleared and the number of open vulnerabilities fell significantly. The internal team is relieved and can focus on projects and more demanding tasks again.
Enquiry
Write to us. We reply within one business day.
Fill in the form. Your enquiry goes straight to our team, and you will receive a personal reply within one business day.
- Phone+49 621 49098710
- Emailinfo@fis-tech.de
- AvailableMon–Fri 9:00 am – 6:00 pm (CET)
In 30 minutes you'll know where your IT stands
In the free initial consultation you receive an honest assessment of your IT and a concrete proposal for the next steps. Without obligation, by phone, video or on site.